The article below provides an explanation of the TMB Senior Customer Service Executive Syllabus 2025, including all five disciplines and topics. Examine and comprehend the syllabus, then organize your schedule according to the disciplines.
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TMB Senior Customer Service Executive Exam Pattern & Syllabus 2025
The Tamilnad Mercantile Bank (TMB) is conducting the recruitment process for the position of Senior Customer Service Executive (SCSE) in 2025. Candidates who qualify in the written exam will be invited for an interview. Below, we have outlined the exam pattern and syllabus to help you prepare effectively.
Exam Details
| Organization Name | Tamilnad Mercantile Bank (TMB) |
|---|---|
| Post | Senior Customer Service Executive (SCSE) |
| Total Vacancies | 124 |
| Category | Banking Jobs |
| Exam Format | Online |
| Question Type | MCQ (Multiple Choice Questions) |
| Total Questions | 150 |
| Total Marks | 150 |
| Negative Marking | 0.25 marks for each wrong answer |
| Time Duration | 2 hours |
| Selection Procedure | Written Exam and Interview |
| Official Website | https://www.tmbnet.in/tmb_careers/ |
Subjects and Syllabus
Here is the breakdown of subjects for the TMB SCSE Exam 2025:
- Reasoning Ability: This section tests your ability to solve logical and analytical problems.
- Quantitative Aptitude: Focuses on number series, data interpretation, and problem-solving skills.
- English Language: Questions will assess your proficiency in English, including reading comprehension, grammar, and vocabulary.
- General Awareness: Includes current affairs, banking awareness, general knowledge related to Indian economy, and important events.
- Computer Knowledge: Basic knowledge of computers and digital banking will be tested.
Important Notes:
- Each question will carry 1 mark.
- There will be negative marking, where 0.25 marks will be deducted for each wrong answer.
- The exam will be conducted online, and the duration of the test will be 2 hours.
Selection Procedure
The selection process consists of two stages:
- Written Exam: Candidates need to score well in the written exam to move forward in the recruitment process.
- Interview: Shortlisted candidates from the written exam will be called for an interview.
Good preparation based on the outlined syllabus and exam pattern will help you succeed in the TMB Senior Customer Service Executive Exam 2025. Make sure to visit the official website for more details and updates.
TMB Senior Customer Service Executive Selection Process & Exam Pattern 2025
The Tamilnad Mercantile Bank (TMB) has set the selection process for Senior Customer Service Executive (SCSE). Candidates will be selected based on their performance in the written test, and those who score well will be shortlisted for a personal interview. Below is the detailed information about the selection process and the exam pattern for TMB SCSE 2025.
Selection Process
The selection process for the Senior Customer Service Executive position at TMB involves the following stages:- Written Exam: Candidates must first clear the written exam. The written exam consists of multiple-choice questions covering various subjects.
- Interview: Shortlisted candidates from the written exam will be invited for a personal interview, where further assessments will take place.
TMB Senior Customer Service Executive Exam Pattern 2025
The exam pattern for the TMB Senior Customer Service Executive exam is as follows:| Sections | Questions | Marks | Time |
|---|---|---|---|
| General Awareness | 25 | 25 | 15 minutes |
| English Language | 30 | 30 | 20 minutes |
| Reasoning & Computer Aptitude | 30 | 30 | 25 minutes |
| Quantitative Ability | 25 | 25 | 25 minutes |
| General Banking | 40 | 40 | 35 minutes |
| Total | 150 | 150 | 120 minutes |
Important Details
- Total Questions: 150
- Total Marks: 150
- Negative Marking: 1/4 of marks will be deducted for each incorrect answer
- Exam Language: The examination will be conducted in English only.
TMB Senior Customer Service Executive Syllabus 2025
The TMB Senior Customer Service Executive (SCSE) Syllabus 2025 serves as an essential guide to prepare for the examination. Candidates should follow the syllabus closely to ensure they cover all the necessary topics and perform well in the exam. Below is the detailed syllabus for all the sections included in the exam.
General Awareness
- Economy (Basic Economic Terms)
- Polity (Indian Constitution, Government Schemes)
- Current Affairs (National & International Events)
- History (Ancient, Medieval, and Modern)
- Geography (Indian and World Geography)
- Science (Physics, Chemistry, Biology)
- Books & Authors
- Important Days & Events
English Language
- Idioms and Phrases
- One word Substitution
- Sentence Correction
- Spellings Correction
- Reading Comprehension
- Synonyms-Antonyms
- Active Passive
- Sentence Rearrangement
- Sentence Improvement
- Cloze test
- Error Spotting
- Fill in the Blanks
Reasoning & Computer Aptitude
- Analogies
- Similarities and differences
- Space visualization
- Spatial orientation
- Problem-solving
- Analysis
- Judgment
- Syllogistic reasoning
- Blood Relations
- Decision making
- Visual memory
- Discrimination
- Observation
- Relationship concepts
- Arithmetical reasoning
- Figural classification
- Arithmetic number series
- Non-verbal series
- Coding and decoding
- Statement conclusion
- MS Word & MS Excel
- MS Windows
- Knowledge in the operations of the Computer
Quantitative Ability
- Percentage
- Unitary Method
- Ratio and Proportions
- Mensuration (2D and 3D)
- Profit and Loss
- Time and Work
- Number System
- Data Interpretation
- Simplification
- Time and Distance
- Decimal Fractions
- Average
- HCF, LCM
- Algebra
Conclusion
Candidates preparing for the TMB Senior Customer Service Executive exam in 2025 should focus on these topics while planning their study schedule. A thorough understanding of the syllabus will ensure a systematic preparation process. Candidates should also gather the best study material to strengthen their knowledge and practice as much as possible before the exam.TMB Senior Customer Service Executive Syllabus 2025
The TMB Senior Customer Service Executive (SCSE) syllabus includes various important subjects. Below are the details of the General Banking section, along with other relevant subjects for your preparation. It is important to go through these topics to ensure thorough preparation.
General Banking
- Financial News
- RBI Interest Rates and Their Purposes
- Types of Accounts and Negotiable Tools
- 1881 Banking Acronyms
- 1949 Banking Code
- Instruments of the Money Market
- Lending to the Primary Sector
- Inclusion of Finances
- Financial Market Tools
FAQs
Executive Syllabus 2025?
The syllabus typically includes the following key sections:
- English Language: Topics like comprehension, grammar, vocabulary, sentence completion, and error detection.
- Quantitative Aptitude: Topics like number series, simplifications, percentages, profit and loss, time and work, and data interpretation.
- Reasoning Ability: Topics like verbal reasoning, logical reasoning, puzzles, seating arrangement, blood relations, and coding-decoding.
- General Awareness: Includes questions on banking awareness, current affairs, economic awareness, and general knowledge.
- Computer Knowledge: Basic computer operations, MS Office, internet usage, and basic knowledge of computer terminology.
The TMB Senior Customer Service Executive exam pattern generally includes:
- Objective Type Questions
- Multiple Choice Questions (MCQs)
- Sections like English Language, Quantitative Aptitude, Reasoning, and General Awareness
- The exam is usually conducted in online mode with a total of 200 questions to be attempted in 2 hours.
The official TMB Senior Customer Service Executive notification may provide subject-wise weightage details for each section of the exam. Generally, sections like Reasoning Ability and Quantitative Aptitude carry significant weightage, while General Awareness and English Language may have relatively lower weightage but are still important.
Yes, there are many study materials available online, including:
- Books for banking exams and customer service.
- Online courses and coaching platforms that provide specialized study materials for the TMB exam.
- Mock tests and practice papers.
- Previous years’ question papers to get an idea of the exam pattern.